- Remove All Items From the Voucher
If the attendance is currently assigned to a voucher, it will need to be unassigned to be corrected. This can be done by opening the voucher under Billing >> Voucher Management and clicking “Details” on the voucher that contains the attendance.
The problematic attendance can then be selected on the right. You will click “Unassign” to remove it from the voucher and then click “Save”
- Unsign the Attendance
The attendance will then need to be Unsigned before any edits can be made.
- For CB and SEIT attendance – this will be done under Attendance>> Digital Signature>> Unsign Classroom Attendance
- Make sure the classroom, month, county, and provider are selected before clicking “Retrieve”.
- Select the line you wish to unsign and click “Unsign Attendance”
- For RS attendance – this will be under Attendance>> Digital Signature>> Unsign attendance
- Make sure the From and To dates contain the attendance you wish to unsign, and ensure the county and provider are correct before clicking “Retrieve”.
- Select the sessions you wish to unsign and click “Unsign Attendance”
After removing from a voucher and unsigning, attendance can be edited, including changes to CPT codes, IDC codes, location, and times. Sessions can also be deleted if entered in error, such as duplicate attendances. For deleting attendances, continue below.
- Deleting Attendance
All unsigned attendances (CB, SEIT, and RS) can be viewed under Attendance>> View Unsigned Attendance
To delete attendance, make sure the provider and school year session are selected. Also, make sure the From and To dates contain the attendance you are looking to delete. Click “Search” to populate the list of unsigned attendances that match your criteria.
You will see a list of all unsigned attendances with the option to delete using the “Delete” button on the right side of the grid. Deleting attendance is final and cannot be undone.