In order for a supervisor sign attendances that were provided by somebody working Under the Direction of or Under the Supervision of (UDO/USO), the following conditions should apply
1) The supervisor is marked with the role "Supervisor" for the agency. This is done on the User list screen which can be found under the People menu.
2) The attendances must be signed by the original therapist. Using the child lookup screen, you can find the child, find the enrollment and view the attendances. If there is not a date in the Signed Date field then it will not show up.
3) The attendance must need to be co-signed and has not already been co-signed. Using the child lookup screen, you can find the child, find the enrollment and view the attendances. If there is a date in the Co-Signed Date field then it will not show up.
4) If the attendance has a co-signed date and it was not actually co-signed by a supervisor, check the original therapists profile to make sure their credentials are correct. They should not have additional credentials beyond than their COTA, PTA, TSHH, TSSLD,etc.