Matching Unmatched Children

After the Unmatched Child and Unmatched Enrollment(s) have been created, in order to bill for them, you will need to match them to the county’s entries,

First, go to Caseload Maintenance > Unmatched Children,

Click “Attempt Match” next to the unmatched child’s entry,

 If the county has submitted a matching entry for this child, it will appear under Potential Matches,

Click “Select” on the matching entry,

Then click “Match!” to finalize the match.

If a Potential Match does not appear when attempting to match the child, you can confirm that the County has submitted the child’s enrollment by going to,

Reports > Enrollments Uploaded by County,

Select the County, Provider, and School Year session of the enrollment, filter for the correct enrollment type, then click “Retrieve,”

If the child’s enrollment appears there, but does not when attempting a match, confirm that the information for the enrollment and the child’s name and DOB are entered correctly,

If the child’s name or DOB are incorrect, they can be corrected through the Unmatched Child screen, by clicking “Edit” on the child,

Make the necessary changes, then click “Update” to save the changes, before attempting to match again,